PHONE SERVICE BILLING

Privacy Policy

This Privacy Policy sets our how we use and protect any information that you give us when you use our website and services.

We are committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance to this privacy statement.

We may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes.  This policy is effective from November 1, 2008.

What we collect

  • Contact information such as Name, address, phone number
  • Billing information such as Credit Card number and Billing address

What we do with the information we gather

  • Billing of the services you use
  • Internal record keeping
  • We may use the information to improve our services

Information sharing

  • We do not share or sell your personal information to any third-party for any reason except for Credit Card transaction processing or in the case where an account is transferred to a debt recovery agency or in case of a criminal investigation.
  • We will not send you e-mail advertisements, unless you explicitly choose to be part of our mailing list, which you can unsubscribe from at any given time.

Phone Communications

  • All phone conversations are considered private and will be kept confidential.
  • For security and fraud prevention, all calls are recorded and kept on file on a secure server for a period of 180 days.  After this period, the recordings are automatically deleted from our systems.

Security

  • We are committed to to ensuring that your information is secure.  In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
  • All transactions on our systems are encrypted using SSL ("Secure Sockets Layers")

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